Open Roles

Thankz Hero

We are looking customer service manager who can work during our time (California time).
Below is a small summary of what we are looking for:

Job Description:

  • Full-time schedule from 8:00 AM to 4:30 PM PST.
  • Provide customer support by answering phone calls and responding to e-mails, creating documents, and entering data.
  • Interacting with Customer Service team members and other teams within the company to provide knowledgeable answers to customers.
  • Staying current daily by doing follow-up phone calls and e-mails.

Requirements:

  • Customer support experience
  • Must have Oracle Netsuite experience
  • Active listening and strong communication skills
  • Ability to multitask, prioritize and manage time effectively
  • Candidate is responsible for his/her own computer and fast internet access.

The candidate must have :

  • Computer skills
  • Follow communication procedures, guidelines, and policies
  • Patience
  • Punctuality
  • Positive work ethics and being respectful

Please note: This is a remote contractor-for-hire role. We are a US-based company so you won't receive the employee benefits that you receive from a locally registered company.