Grow With Thankz
Thankz provides a thriving career with companies abroad without having to leave your home. We understand that finding a meaningful job can be challenging. We create a rewarding work environment and offer opportunities that make going to work exciting for you. If you’re here to thrive, Thankz is the place!
Customer Service Manager
Are you looking to hire?
Thankz offers a range of outstanding Customer Service Manager candidates. If you're searching for top talent in this field or a similar position, our team can find the ideal person who meets your specific needs and requirements.
We are looking for a Customer Service Manager to join our compliance team. This role is 100% remote working with fully distributed teams. The ideal candidates will have previous experience working remotely or with distributed teams across the US or internationally.
Why you should work for us:
- Competitive salary + Benefits for PH candidates only + Permanent remote work
Role and Responsibilities:
- Full-time schedule from 8:00 AM to 4:30 PM PST.
- Provide customer support by answering phone calls and responding to e-mails, creating documents, and entering data.
- Interacting with Customer Service team members and other teams within the company to provide knowledgeable answers to customers.
- Staying current daily by doing follow-up phone calls and e-mails.
Requirements:
- Customer support experience
- Must have Oracle Netsuite experience
- Active listening and strong communication skills
- Ability to multitask, prioritize and manage time effectively
- Candidate is responsible for his/her own computer and fast internet access.
The candidate must have:
- Computer skills
- Follow communication procedures, guidelines, and policies
- Patience
- Punctuality
- Positive work ethics and being respectful
