Offshoring is a growing trend among companies of all sorts and sizes, and for good reason. It offers a cost-effective, high-quality solution in the midst of the Great Resignation, where local talent is leaving faster than companies can find replacements. If you’re not sure how you can benefit from offshoring, it’s helpful to look at examples where this practice is most useful.
Here are a few success stories to inspire your own offshoring considerations.
Offload Technical Tasks to Focus on Client Relationships
Clients (current and prospective) are the lifeblood of any business. Building and maintaining good relationships with clients takes effort and time. When you’re scared of people resources, connecting with clients often takes a backseat to the physical work that companies do on a daily basis.
Offshoring technical tasks allow your team to continue focusing on your clients while operations run in the background. This is exactly what WhatsApp did in 2009 prior to launch: it offshored the software development portion of their business so the in-house team could work with clients, provide customer support, and grow the business.
Scale Teams During Rapid Growth Periods
Hiring is a process that spans weeks, sometimes months depending on the role. So when companies enter a rapid growth phase, shortening the timeline between job posting and onboarding is critical to the company’s success.
One of our Thankz clients, a 4PL service, turned to offshoring to scale their tech team to help them grow faster. With supply chains being disrupted around the world, the 4PL provider wanted to build more robust technology to better serve their clients, acquire new customers, and earn ongoing trust. They didn’t have the internal resources to shift their focus to technology development without sacrificing focus in other areas of the business. By using Thankz, they were able to tap into a ready-made pool of candidates with specialized skills and ended up saving as much as 50% on payroll costs.
Read more in our case study: How One 4PL Scaled Their Tech Team During Rapid Growth for 50% Cost Savings.
Partner with More Clients By Adding Turnkey Resources
In order for any business to grow, companies must first have the people resources in place to support new clients. This can be a delicate balancing act, as employees often need to be hired and trained first before you can offset the added payroll and expenses with new accounts.
One of our Thankz clients gained confidence in this process by using offshore employees. As a consulting company, they were tasked with supporting their portfolio of clients with a myriad of resources, from financial analysis to admin support. Even without seeking new clients, their existing clients continually demanded a greater scope of work. By using offshore resources through Thankz, the consulting firm always had a pool of available applicants that could be onboarded quickly, leaving the vetting, hiring, paperwork, and onboarding to us.
Learn more in our case study: How One Consulting Firm Scaled Service to Its Clients with Offshore Talent.
The bottom line: there’s no one-size-fits-all when it comes to using offshore hiring. Learn more by scheduling a call with a Thankz expert.